General Conference Technology:
Q: Are all sessions livestreamed and recorded?
A: The online platform and mobile app include access to the livestream and recordings of most sessions unless noted only as "in-person."
Q: Do I have to watch the session live to claim CME?
A: No. Your ability to claim CME is determined by the amount of time spent interacting with educational content, regardless of whether it is live or recorded.
Q: What is the meeting time zone?
A: The official 2025 Annual Meeting time zone and schedule are in US/Pacific Time. Within the online platform, listed program times will adjust to your local time zone. The mobile app schedule will automatically display in the meeting time zone.
AAN Conferences Mobile App:
Q: How do I download the mobile app?
A: Search for "AAN Conferences" in the App Store or Google Play. You can also use the QR code on the back of the Room Locator. Click download/install. Open the app and select 2025 AAN Annual Meeting.
Q: How do I log in?
A: Log in using your AAN credentials - 6-digit AAN ID and password. These are the same as you use to log into AAN.com and the same you used for Annual Meeting registration. Your 6-digit AAN ID is also on the back of your attendee badge. Can't remember your password? Visit [4](/Account/RecoverPassword/)
Q: What parts of the app do I need to be logged in to use?
A: You will see less content if you are not logged in. You must be logged in to see: View program materials Complete CME Overall Evaluation Livestream/Recordings Meeting Attendees Networking opportunities Charcot'd Breakers Series
Q: What devices is the mobile app compatible with?
A: The mobile app works with phones or tablets that can download apps from the App Store or Google Play. If using a desktop or laptop, please access the conference via the online platform. Your profile and personalized schedule information syncs between the two technologies.
Q: Where do I view My Schedule, My Messages, etc.?
A: Select "My Meeting" on the dashboard. You can view your messages, schedule, and contacts, update your profile or privacy settings, send messages, and more.
Q: Is there technical support?
A: Get live answers about the conference from real people during event hours on April 5-9. Click the three blue lines in the upper right-hand corner of the screen, and then select "Mobile App Support," or visit Meeting Info & Tech Support in B Lobby or upstairs outside Ballroom 20.
Q: Where can I find the live and upcoming sessions?
A: From the dashboard, click on the "Program" icon. You will see the list of all programs, organized in tabs by day or topic. Click on any session to see the program description, speakers, materials, and related courses. You can also save a session to your schedule. To join a live stream, select the "Join Virtual Session" button at the top of the session's page. The button will activate five minutes before a session begins for you to join the session. You can also access programs happening in the moment by clicking the "Happening Now" icon in the dashboard.
Q: How do I build my schedule?
A: From the dashboard, click on the "Program" icon. You will see the list of all programs, organized in tabs by day or topic. Click on a session and select the "Add to My Schedule" icon. You can access your schedule at any time from the "My Meeting" tab on the dashboard.
Q: How do I submit a question for a live Q&A?
A: From the dashboard, select the "Program" icon and select the program you'd like to participate in. Then click on the "Q&A" icon and submit your question to the presenters.
Q: Where can I find sessions already presented?
A: From the dashboard, select the "Program" icon, and then select the course you'd like to watch. Click the "View Recording" icon. Recordings may take up to 48 hours after the live session ends for content to become available. Recordings will be available through May 7, 2025. Add Annual Meeting On Demand to your registration to extend your access to session recordings through March 1, 2026, and save up to 55 percent. Check the back of your badge to see if you already have Annual Meeting On Demand. If not, head to Registration or email [aanamsupport@cmrus.com](mailto:aanamsupport@cmrus.com) by May 7, 2025, to purchase at the discounted rate.
Q: How do I access handouts or program materials/slides/syllabi/syllabus?
A: From the dashboard, select the "Program" icon, and then select the session you'd like to watch. Click the "Documents" icon. Please note that including program materials is at the discretion of the specific speaker, so not all programs will include materials. Materials are also available on the online platform at AAN.com/AMOnline. Please note: The AAN no longer provides syllabi alongside slides.
Q: How do I claim CME?
A: From the dashboard, select the "Evaluations" icon. Evaluations are available through May 7, 2025, with your Annual Meeting registration. Transcripts will be available upon evaluation submission. AAN members can also access their transcript via NeuroTracker™ at AAN.com/NeuroTracker. If you upgraded to On Demand, you'll be able to claim CME within the Online Learning Center May 8, 2025 – March 1, 2026. If you haven't upgraded, head to Registration or email [aanamsupport@cmrus.com](mailto:aanamsupport@cmrus.com) by May 7, 2025, to purchase at the discounted rate of up to 55% off!
Q: How do I use live AI translation?
A: Click the link in the session you'd like to attend. A new page, powered by Wordly, will pop up. Click through here and select your preferred language for automatic translation/transcription. Online Platform / Virtual Platform:
Q: Can I use the online platform on any device?
A: You can use the online platform on any device that has an internet connection, but you will have the optimal experience on a laptop or desktop with internet speeds of at least 2Mbps. Chrome is the recommended browser. For a smartphone or tablet, we recommend using the AAN Conferences mobile app. Your profile and personalized schedule information syncs between the two technologies.
Q: Where do I view My Schedule, My Messages, etc.?
A: From the left-hand navigation bar, select "My Meeting" to view your messages, schedule, and contacts, update your profile, send messages, and update your privacy settings. You can also reach your appointments, messages, and schedule in the upper right-hand corner of the screen.
Q: Is there technical support?
A: Get live answers about the conference from real people during event hours on April 5-9 by clicking the "Support" button on the bottom right-hand corner of the screen, or visit Meeting Info & Tech Support in B Lobby or upstairs outside Ballroom 20.
Q: Where can I find the live and upcoming sessions?
A: From the lobby, click "Program." You can also click "Program" on the left-hand navigation. You will see the list of live and upcoming sessions, organized in tabs by day or topic. Click on different sessions to see the detailed view. Scroll down the detailed view to view any documents and specific presentations within a session. To join a live stream, select the "Join Virtual Session" button at the top of the session's page. The button will activate five minutes before a session begins for you to join the session.
Q: How do I build my schedule?
A: From the left-hand navigation, click on the "Program" icon. You will see the list of all programs, organized in tabs by day or topic. Click on a session and select the "Add to My Schedule" icon. You can access your schedule at any time from the "My Meeting" tab on the dashboard.
Q: How do I submit a question for a live Q&A?
A: From the left-hand navigation, select the "Program" icon and select the program you'd like to participate in. Then click on the "Q&A" icon and submit your question to the presenters.
Q: Where can I find sessions already presented?
A: Go to the list of programs and then select the course you'd like to watch. Click the "View Recording" icon. Recordings may take up to 48 hours after the live session ends for content to become available. Recordings will be available through May 7, 2025. Add Annual Meeting On Demand to your registration to extend your access to session recordings through March 1, 2026, and save up to 55 percent. Check the back of your badge to see if you already have Annual Meeting On Demand. If not, head to Registration or email [aanamsupport@cmrus.com](mailto:aanamsupport@cmrus.com) by May 7, 2025, to purchase at the discounted rate.
Q: How do I access handouts or program materials/slides/syllabi/syllabus?
A: Select a session from the list of programs. Scroll down to the "Documents" section to access any program materials. Please note that including program materials is at the discretion of the specific speaker, so not all programs will include materials. Materials are also available through the app. Please note: The AAN no longer provides syllabi alongside slides.
Q: How do I claim CME?
A: From the left-hand navigation, select the "Claim CME" icon. Evaluations are available through May 7, 2025, with your Annual Meeting registration. Transcripts will be available upon evaluation submission. AAN members can also access their transcript via NeuroTracker™ at AAN.com/NeuroTracker. If you upgraded to On Demand, you'll be able to claim CME within the Online Learning Center May 8, 2025 – March 1, 2026. If you haven't upgraded, head to Registration or email [aanamsupport@cmrus.com](mailto:aanamsupport@cmrus.com) by May 7, 2025, to purchase at the discounted rate of up to 55% off!
Q: How do I use live AI translation?
A: Click the link in the session you'd like to attend. A new page, powered by Wordly, will pop up. Click through here and select your preferred language for automatic translation/transcription. Registration or Session Access:
Q: How do I know what my registration type is?
A: Registration types are noted on the back of your attendee badge. Full Registration includes access to the meeting in San Diego and to session recordings through May 7, 2025. Full Registration + On Demand includes full Annual Meeting registration PLUS Annual Meeting On Demand, with extended access to recordings through March 1, 2026. If you purchased additions to your registration, you may see other codes on your badge. For example: RUN01 = Run/Walk for Brain Health (The 01 is the number of people registered with your group.) Annual Meeting Party Guest Ticket = AMParty Guest (This code won't serve as admission for your guest. Your guest will need a wristband, which would have been given to you at registration.) C = Skills Workshops registrations Green ribbon on the bottom that says EXHIBITOR = Exhibitor badge that includes your company name. Orange ribbon on the bottom that says PRESS = Press badge.
Q: How do I add Annual Meeting On Demand to my registration?
A: Visit Registration to add this at an up to 55% discount while in San Diego. You can also email [aanamsupport@cmrus.com](mailto:aanamsupport@cmrus.com). To get the discount, you must upgrade by May 7, 2025, so it is easiest to do it on-site! Q: When can I access the virtual/online program? How do I know if I can rewatch something? Is everything included on the virtual/online platform? Will everything be in Annual Meeting On Demand/AMOD? A: The platform is live April 1-May 7, 2025. Most, but not all programs are going to be available on the online platform. It may take up to 48 hours after the conclusion of a program for it to appear on the virtual platform. To see if a specific program is going to be on the online platform or Annual Meeting On Demand, check the program search: /msa/public/events/index/52. You can also live stream most sessions in the app. Q: When can I access the virtual/online platform? A: The platform is live April 1-May 7, 2025. Sessions/Programs:
Q: Where can I see the complete schedule?
A: You can view a complete schedule in the Room Locator, AAN Conferences mobile app, or online platform.
Q: How can I access a session from earlier in the week?
A: You can view sessions from earlier in the week using the AAN Conferences app or the online platform. Conference attendees have access to content through May 7, 2025. Enter the app or visit AAN.com/AMOnline and use your 6-digit ID and password to log in. It may take up to 48 hours after session completion for content to become available online.
Q: I can't find a session on the virtual platform/online platform. Where is it?
A: It may take up to 48 hours after course completion for content to become available online. Not all sessions are available to view online. Industry Therapeutic Updates, sessions requiring additional registration (i.e., Skills Workshops), and programs with highly interactive elements are not available on the online platform. The program search notes the format that specific programs are available.
Q: Will these sessions be available for downloading later?
A: Content is not available to download. You will have access to sessions through May 7, 2025. If you purchased Annual Meeting On Demand, you have access through March 1, 2026. To extend your access at a discounted rate, visit Registration or email [aanamsupport@cmrus.com](mailto:aanamsupport@cmrus.com) by May 7, 2025.
Q: How do I submit a question for a live Q&A?
A: From the left-hand navigation, select the "Program" icon and select the program you'd like to participate in. Then click on the "Q&A" icon and submit your question to the presenters.
Q: Are there sessions in Spanish?
A: Yes, five programs are offered in Spanish.
Q: Will the session be translated?
A: The official language of AAN conferences is English except for content specifically developed in a different language. The AAN is offering an easy-to-use, live AI translation for 60+ languages, making the Annual Meeting more accessible and engaging than ever before! Translation will be available for all registration types at the 2025 Annual Meeting. To use the live translation, click the link in the session you'd like to attend. A new page, powered by Wordly, will pop up. Click through here and select your preferred language for automatic translation/transcription.
Q: Is closed captioning available?
A: Yes, simultaneous transcription is available at the 2025 Annual Meeting. This service can also translate into 60+ languages. To use the live translation, click the link in the session you'd like to attend. A new page, powered by Wordly, will pop up. Click through here and select your preferred language for automatic translation/transcription. In Conjunction With (ICW) Meetings:
Q: What is an ICW?
A: An In Conjunction With (ICW) meeting is held during the Annual Meeting but is not an official part of the 2025 AAN Annual Meeting. These include Alumni Receptions from various schools, some committee meetings, etc.
Q: Where can I find Alumni Reunions?
A: Alumni Reunions and their locations will be listed in the schedule of the AAN Conferences mobile app and the online platform. Tip: Search by keyword to find the specific reunion faster.
Industry/Exhibit Hall/Exhibitors:
Q: Where do exhibitors check in? Where is exhibitor registration?
A: Exhibitor registration is located at Registration in D Lobby, the same location as registration for attendees. Exhibitor badges are required to enter the hall and staff their booth, and can be purchased at Registration for $200. A general attendee badge will not work. However, an exhibitor badge can escort up to two individuals with attendee badges into the exhibit hall.
Q: When can an exhibitor access the exhibit hall?
A: Entry to the exhibit hall is allowed 2 hours before opening and 1 hour after closing.
Q: Where is GES/help desk/lead retrieval/shipping/Encore?
A: Exhibitor Service Desks (Lead Retrieval, Shipping, GES, Encore) are located in Hall C at the end of the 2000 aisle.
Q: Is there an exhibitor listing or map?
A: You can view a complete listing of exhibitors in the AAN Conferences mobile app along with a map of all booths. If on desktop, a map of the exhibit hall can also be found here: https://s15.a2zinc.net/clients/aaneurology/2025AM/Public/Eventmap.aspx?shavailable=1&ID=1174&sortMenu=102002. Wayfinding maps are also included throughout the Exhibit Hall that have descriptions and locations of exhibitors.
Q: Can industry/exhibitors attend the conference?
A: Unless an exhibitor has purchased an attendee badge, they cannot attend 好色先生 Courses (ID begins with a blue C, BA, PA, or SS in the Room Locator). Exhibitors are able to attend Scientific Sessions, Neuroscience in the Clinic Sessions, Plenary Sessions, Society Spotlight Sessions, Poster Hall, Latebreaking Science, and Hubs (ID begins with a blue S, N, PL, SP, P, LS, or H). Programming beginning with C, requiring an additional payment, or any other designation will not be accessible without a full registration badge. To attend the Annual Meeting Party, exhibitors must purchase a guest ticket. Exhibitors do not receive attendee breakfast or lunch.
Q: What are Industry Therapeutic Updates/ITUs?
A: These programs provide an opportunity for pharmaceutical companies, device companies, or other appropriately related organizations to share information about current and pipeline activity as well as promote emerging therapies and projects with 2025 AAN Annual Meeting attendees, in accordance with the standards set for the industry by the Food and Drug Administration. The Industry Therapeutic Updates are listed in the AAN Conferences mobile app and Room Locator and are not available to view after the scheduled session, so we encourage you to attend live.
Q: When is the networking reception?
A: The networking reception/networking crawl is in Exhibit Hall A-D on Monday, April 7, from 4:00 p.m.-6:00 p.m.
Q: I won a passport prize. Where do I pick it up?
A: Congrats! You can pick up your passport prize at Meeting Information in B Lobby before the end of the meeting.
Q: Where is the industry lounge?
A: The Industry Lounge is located in San Diego Convention Center - 21.
Q: I'm an exhibitor. Who can I go to for my questions?
A: For specific questions related to the exhibit hall, contact Jamie Woodside at jwoodside@aan.com, Kate Andrews at kandrews@aan.com, and Jordan Smith at jsmith@aan.com. AAN Booths:
Q: Where can I go for issues related to my AAN membership?
A: Stop by the AAN member services booth located near Registration in D Lobby to discover what's new and get answers to all your membership questions. From membership applications or renewals, applying for FAAN status, engaging with Synapse Online Communities, or help navigating your member benefits, AAN membership staff will be available to assist. If they prefer, you can email [memberservices@aan.com](mailto:memberservices@aan.com) with your question.
Q: What is the BrainPac Booth?
A: BrainPAC amplifies AAN advocacy on Capitol Hill and helps secure legislative and regulatory advances for neurology. Learn about BrainPAC's work around streamlining prior authorization, bolstering the neurology workforce, fixing Medicare reimbursement, and more.
Q: What can I do at the Publications booth/area/where is Continuum/where is Neurology journal?
A: The AAN has nine different publications that can help you earn CME, keep up with the latest research, and help your patients and their families learn about brain health! Learn about AAN journals and magazines, get a sweet 15% discount on Continuum®: Lifelong Learning in Neurology, sign up for a giveaway, and browse products and swag.
Q: What can I do at the American Brain Foundation/ABF booth?
A: Learn about the American Brain Foundation's purpose and impact and get information on 2026 grants and awards. Booth attendees can pick up a t-shirt and spin the wheel for other swag, donate to support brain disease research, and hear about the ABF's "Cure One, Cure Many" program.
Q: What can I do at the Neurology Career Center booth?
A: Do you know about the job search help available to you at the AAN? Learn about the Job Alert tool and other career resources—and pick up a pen, a t-shirt (while supplies last), the April job guide, and articles to rev up your job search.
Q: What can I do at the Health Policy/Practice, Quality, & Advocacy booth?
A: Are you searching for ways to make your practice more successful, reduce administrative headaches, and fight burnout? Visit this booth to learn about practice management and health information tools that can help—and to see what AAN advocates are doing for you and your patients. While you're there, pick up a brain pin or microfiber cloth wipe to show off your AAN pride. Speakers/Presenters:
Q: I'm a speaker. Where do I go? I have slides/materials. I need to update my presentation. Where can I deliver them?
A: Please go to the Speaker Ready, San Diego Convention Center - 11A.
Abstracts and/or Posters:
Q: I have a poster to present. Where do I go?
A: If you are here for your presentation and already submitted your electronic poster, feel free to proceed to the Poster Hall (San Diego Convention Center - Exhibit Hall A). If you need to upload a file or have questions about your poster, please visit Speaker Ready, San Diego Convention Center - 11A.
Q: Will abstracts be posted anywhere else?
A: Full abstracts are available at [48](https://index.mirasmart.com/AAN2025/). They can also be viewed in the program search ([49](/msa/public/events/index/52)) and in the mobile app/online platform under the Poster session.
Q: What happened to the abstracts book? Where can I see a paper list of all abstracts?
A: You can find abstracts in the mobile app and online platform. If you prefer to curate a PDF of abstracts, visit [50](/msa/Public/Events/Index/52) Check the abstracts box. From there, you can use additional filters or a keyword search to narrow results further or browse the full list. You can even search by how the abstract is being presented. If you'd like a PDF, you can click download schedule PDF to get a curated list of the abstracts. Q: I have an updated version of my poster. What do I do? A: Please visit speaker ready, San Diego Convention Center - 11A, whether you've presented your poster already or not. Claiming CME / Continuing Medical 好色先生 / Credits:
Q: Do I have to watch the session live in order to claim CME for it?
A: You do not need to participate in a session live to claim CME for it. You will be able to claim credit for viewing live sessions and recorded sessions viewable on the virtual/online platform by the May 7, 2025, deadline (or March 1, 2026, if have Annual Meeting On Demand). Your ability to claim CME is determined by the amount of time spent interacting with educational content, regardless if it is live or prerecorded.
Q: How many credits are there?
A: You will be able to earn up to 539 CME credits. Q: What is the deadline for claiming CME? A: The deadline to claim CME is May 7, 2025, for regular conference registration. If you added Annual Meeting On Demand, you will have until March 1, 2026, to claim CME. To extend your access, visit registration during the conference or email [aanamsupport@cmrus.com](mailto:aanamsupport@cmrus.com) by May 7, 2025 to purchase at up to a 55% discount.
Q: Do I need to specify how many CME credits I am claiming?
A: You do not need to specify the number of credits you are claiming. This will be determined automatically based on the duration of the session for which you are completing an evaluation.
Q: Is CME automatically tracked when I view the presentation live in the mobile app or in the Online Learning Center?
A: No. To claim CME, you must complete evaluations in the mobile app/online platform or here: [51](/msa/evaluations/public/evaluations?meetingId=52). Program Materials:
Q: How do I get handouts/slides/syllabi/syllabus/program materials?
A: You can access program materials in the AAN Conferences mobile app or online at [52](/msa/programmaterials/home/materials/52). You can access program materials through March 1, 2026. (Please note that availability of materials is at the discretion of the specific speaker. Not all sessions will have materials.) Please note: The AAN no longer provides syllabi alongside slides.
Special Events/Networking:
Q: What/When/Where is the Annual Meeting Party/Opening Party?
A: The Annual Meeting Party will be held in the Gaslamp Quarter on Sunday, April 6. Enter at 5th and L (under the Gaslamp Quarter arch). Attendees can attend free with their attendee badge. Food options will range from Italian to Mexican, and from traditional bar and diner fare to Southern comfort food. Grab your beer, wine, or soda to enjoy a 15-minute escape room experience, giant-sized yard games, game tables, live music from The Trip, Instagram-worthy seating areas, and even a larger than life Lite Bright. One complimentary entry is included with registration. Guest tickets can be purchased for $125 before 6:00 p.m. on April 6 by visiting the registration desk or emailing Registration Support ([aanamsupport@cmrus.com](mailto:aanamsupport@cmrus.com)). Tickets are available for on-site purchase at the event or $150 each. Guests must be over 21 years old. Exhibitor/exhibit registration does not include registration for the Annual Meeting Party. Exhibitors may purchase a guest ticket.
Q: Do I need a ticket for the party?
A: You do not need a ticket for the Annual Meeting Party. Simply wear your badge (or wrist-band if you are a guest or exhibitor). Your attendee badge is your ticket in.
Q: Where are bus/shuttle pick up locations for the opening party/annual meeting party?
A: Free transportation to and from the event will be provided for shuttle-designated hotels within the AAN housing block with the final shuttle departing at 10:30 p.m. The pick/up drop off locations are the same as during the day. Please call (877) 899-0986 to make a reservation for ADA shuttle services during regularly scheduled shuttle hours at least 20 minutes in advance of desired pick-up time. See mobile app or Room Locator for a QR code to the complete schedule.
Q: When will the last bus leave the party and return to the hotels?
A: The last buses will leave the event no later than 10:30 p.m.
Q: Where do I get my t-shirt, bib, course map for the Run/Walk for Brain Health?
A: T-shirts, bib, and course map can be picked up at the San Diego Convention Center - D Lobby. The deadline to pick-up materials is Monday, April 7 at noon.
Q: Am I registered for the Run/Walk? Can I still register?
A: You can register by visiting Registration until Monday, April 7 at noon. You can see if you are registered on your attendee badge (RUN01 where 01 is the number of participants registered).
Q: Do I need to register for the Trainee and Faculty Networking Reception?
A: No registration required. Simply swing by the event Monday evening from 6:00-8:00 p.m. at the Marriott Marquis San Diego Marina - Pacific Ballroom.
Q: When and where is Commitment to Cures? Where is the gala?
A: Commitment to Cures is Saturday, April 5, from 6:00-10:00 p.m.at the Marriott Marquis San Diego Marina - Marriot Grand 7-13. Advance registration is required.
Q: What is Commitment to Cures?
A: The American Brain Foundation's Commitment to Cures Gala has moved to Saturday! Join your colleagues at the Marriott Marquis San Diego Marina - Marriot Grand 7-13 to celebrate and support brain disease research. Learn about new breakthroughs and hear extraordinary stories from those living with brain disease.
Q: Can I still register for Commitment to Cures?
A: Commitment to Cures registration is closed, to support the American Brain Foundation stop by their booth in the Sails Pavilion.
Q: Where is today's happy hour?
A: There will be two happy hours in the Sails Paviliion. One on Saturday, April 5 from 4:30 p.m.-5:30 p.m. and one on Tuesday, April 8 from 5:00 p.m.-6:00 p.m. On Monday, April 7, enjoy the Exhibit Hall Networking Crawl from 4:00 p.m.-6:00 p.m.
Hubs/Experiential Learning Areas/ELAs/Learner Engagement Center/Learning Engagement Center/LEC:
Q: What are Hubs?
A: Step outside the traditional classroom and into the world of unconventional learning with Hubs at the 2025 Annual Meeting. Each Hub offers unique educational and networking opportunities for eight focus areas, so you can dig deeper into your areas of interest. Engage in collaborative learning, gain actionable tools for your patients and career, and find your community. From whimsical to inspiring, and interactive to introspective, join us for creative programs that you can't find anywhere else. The eight Hubs are: Academic Hub, HeadTalks, Innovation Hub, Leadership University, Practice and Policy Hub, Research Hub, Trainee Hub, and Wellness Hub.
Q: Where are Experiential Learning Areas/ELAs/Learner Engagement Center/Learning Engagement Center/LECs?
A: In past years, hubs may also have been known as Experiential Learning Areas (ELAs) or Learner Engagement Centers (LECs).
Q: Do Hub talks offer CME?
A: It is possible but most do not due to the short nature of the talks. You can see if a specific talk offers CME by looking in the AAN Conferences mobile app, online platform, or the Room Locator.
Shuttles/Buses:
Q: Will shuttle service be provided to the San Deigo Convention Center?
A: Daily shuttle service to the SDCC will be provided for hotels within the AAN block that are located one or more miles away, which are north of Broadway. (/conferences-community/annual-meeting/registration-and-hotels/book-your-hotel/#subnav)
Accessibility:
Q: Will shuttles be wheelchair accessible?
A: Please call (877) 899-0986 for hotel shuttle information and special needs transportation. ADA compliant equipment is available during regularly scheduled shuttle hours and reservations should be made at least 20 minutes in advance of desired pick-up time.
Q: Will there be a family room/mother's room/lactation room and prayer room on-site?
A: There is a lactation room in San Diego Convention Center - 23A. The women's restroom outside Hall E also includes a mother's lounge. There is also a separate prayer room in San Diego Convention Center - 27A.
Q: Where can I learn about childcare options for the meeting?
A: Childcare is provided on-site for those who pre-registered with Kiddie Corp. The childcare room is San Diego Convention Center - 22. If you didn't pre-register for childcare, check with Kiddie Corp directly ((858) 455-1718,) in case they can accommodate your request.
Other Questions:
Q: How can I get a Certificate of Attendance?
A: In the mobile app/online platform, click "Conference Information" to create a downloadable PDF. You will need your 6-digit AAN ID to download this document.
Q: Where can I find the fireside chat for the Plenary Session?
A: There aren't fireside chats for the plenary sessions. Some plenary sessions do have Popcorn Talks, which allow specific audiences to join plenary session moderators as they break down the key points from the plenary and explain how you can use and/or relate to this content presented. Search for "popcorn" in the mobile app or online platform to find these.
Q: Where is breakfast?
A: Attendee breakfast will be served 6:30-8:00 a.m. daily in the Sails Pavilion. Starbucks in lobbies A and B will be open throughout the dates of the meeting. There will also be concession carts on the Upper and Lower levels. The concession stand in Exhibit Hall B will be open 11-2 Sunday-Wednesday.
Q: Where can I get coffee/tea?
A: Coffee/tea is available each morning of the meeting from 6:30-8:00 a.m. with breakfast in the Sails Pavilion and 8:00-9:15 in the Sails Pavilion. There is also a networking opportunity "Coffee Connects" each morning from 8-8:45 a.m. in the San Diego Convention Center - 11B. The Coffee Connects are geared toward different audiences each day. Poster Hall Coffee begins daily, starting Sunday morning, from 8:00 - 9:00 a.m. in Exhibit Hall A. Coffee is available 3:00 - 3:45 p.m. in the Sails Pavilion each afternoon. Starbucks in lobbies A and B will be open throughout the dates of the meeting. There will also be concession carts on the Upper and Lower levels. The concession stand in Exhibit Hall B will be open 11-2 Sunday-Wednesday.
Q: Where is lunch?
A: Lunch will be in Exhibit Hall A / the Poster Hall each day of the meeting. Q: What is the Wi-Fi network? A: The WiFi network is AAN 2025. This is also on the back of your attendee badge.
Q: I'm a monitor. Where do I go?
A: Please go to the workroom - San Diego Convention Center - 16B during monitor hours: Saturday, April 5: 6:30 a.m.–7:30 a.m.; 11:00 a.m.–12:00 p.m.; 1:30 p.m.–2:30 p.m.; 4:00 p.m.–5:00 p.m. Sunday, April 6: 6:30 a.m.–7:30 a.m.; 12:00 p.m.–1:00 p.m.; 2:30 p.m.–3:30 p.m. Monday, April 7: 6:30 a.m.–7:30 a.m.; 10:00 a.m.–11:00 a.m.; 12:00 p.m.–1:00 p.m.; 2:30 p.m.–3:30 p.m. Tuesday, April 8: 6:30 a.m.–7:30 a.m.; 12:00 p.m.–1:00 p.m.; 2:30 p.m.–3:30 p.m. Wednesday, April 9: 6:30 a.m.–7:30 a.m.; 12:00 p.m.–1:00 p.m.; 2:30 p.m.–3:30 p.m.
Q: My flight was canceled/delayed? I booked travel through AAN. How do I adjust?
A: Relevant to people like award recipients. Please visit the Housing desk (San Diego Convention Center - D Lobby) in the Registration area for housing needs. For adjusting flights, you can chat with AmTrav online: a2b.amtrav.com or call (312) 629-0590 or text (800) 795-8371.
Q: What is the AANTV/AAN TV studio?
A: The AANTV Studio is located in San Diego Convention Center - 20A Lobby. This is where we film each daily AANTV segment. Each segment can be viewed on monitors near the studio or on AAN.com/AANTV.
Q: Has the schedule changed? The mobile app says something different from the Room Locator.
A: Yes, it is possible that there have been updates to the schedule since the Room Locator was printed in March. Canceled programs will have "CANCELED/CANCELLED" in front of their titles in the mobile app or online platform. If something has changed dates, times, titles, location, or is a new program, the mobile app/online platform is the most up-to-date source of truth.
Q: Where is the section social hour/section spotlight/section showcase?
A: The Section Showcase is in San Diego Convention Center - 24AB. Q: Where can I get a taxi/uber/lyft? A: Ubers/Lyfts/Taxis drop off and pick up in front of the San Diego Convention Center.
Q: What is Brain Breaks?
A: These are meant to give attendees a mental break from sessions with fun activities. Brain Breaks are detailed on signs and have accompanying materials on tables throughout the San Diego Convention Center.
Q: What is Charcot'd Breakers / the puzzle series?
A: Charcot'd Breakers is a puzzle series located throughout the upper level of the San Diego Convention Center. Participants complete 10 puzzles (order irrelevant) to receive 10 clues to help solve the final puzzle located at Meeting Information & Tech Support near Ballroom 20. After completing the final puzzle, you get a small prize.
Q: Where is the String Survey?
A: The string survey is in 6 Lobby.
Q: Where is Pickleball?
A: Pickleball is in the Sails Pavilion.
Q: Where can I get coffee/tea?
A: Coffee/tea is available at breakfast as well as in the Sails Pavilion before plenary sessions and between courses. There is also a networking opportunity "Coffee Connects" each morning from 8-8:45 a.m. in the San Diego Convention Center - 11B. The Coffee Connects are geared toward different audiences each day. Starbucks in lobbies A and B will be open throughout the dates of the meeting. There will also be concession carts on the Upper and Lower levels. The concession stand in Exhibit Hall B will be open 11-2 Sunday-Wednesday.